I Keep Disconnecting From Xbox Live Wireless Then Kicks Me to Home Screen and the Nconnects Again

Xbox One Due south (Image credit: Daniel Rubino | Windows Central)

Is the Xbox Network (Xbox Live) down correct now?

Best answer: No, the Xbox Network (Xbox Live) is currently not afflicted by an outage, and all related services should be fully functional. Nosotros're constantly monitoring the situation, and will update this space if the Xbox Network or any related services go down.

The Xbox Network, previously known as Xbox Alive, is currently working as intended, and Microsoft is not reporting any outstanding issues with its Xbox online services. If you're experiencing any issues related to the Xbox Network, be sure to refer to the information and troubleshooting tips below to see whether the event tin be resolved on your end. You can also meet when the concluding major Xbox Network outage was reported.

Microsoft continually reports the Xbox Network status on the official Xbox Back up website. Here, y'all tin can monitor the electric current status of all services and features related to the Xbox Network, and you can report whatever issues or outages directly to Microsoft and Xbox Support. The Xbox Support Twitter account is also a adept resource for updates on the Xbox Network status.

For in-depth information on how to manage your Xbox panel's online connectivity, run troubleshooters and resolve numerous bug, and in general amend your online experience with Xbox, refer to our detailed guide on Xbox networking.

Final reported outage — May 6 at 4:03 p.m. ET to May 8, 2022, at ane:30 a.m. ET

There is an ongoing Xbox Network outage on May half dozen, 2022, affecting the majority of users beyond the entire Xbox ecosystem. While the entirety of the Xbox Network, previously known as Xbox Live, isn't down, the issues are affecting several crucial features and actively preventing players from accessing their games.

The Xbox team is enlightened of the Xbox Network outage and is actively investigating potential fixes and solutions. Other Xbox Network features are working every bit intended, including Xbox Accounts, online multiplayer gaming, social features, and other game-related features like cloud saves, Achievements, update downloads, and more than.

Timeline & updates

May 6, 2022, at four:03 p.m. ET — The outage was initially reported past Xbox with listed issues including:

• The disability to make purchases from the Microsoft Shop, including whatsoever games, DLC and add-ons, in-game purchases, and hardware and accessories, regardless of the payment method used
• The disability to buy or manage subscriptions, including for Xbox Game Pass, Xbox Alive Gilded, and more than
• The inability to launch and play Xbox Cloud Gaming, regardless of your device or platform
• The inability to launch and play many digital games, particularly those included as part of a subscription, similar Xbox Game Pass

May half-dozen, 2022, at 6:28 p.m. ET — An update was provided past Xbox with the following data:

• Issues related to the Microsoft Store, purchases, and subscriptions should exist resolved, and related services should be functioning as intended
• Issues related to Xbox Cloud Gaming, and launching and playing digital games, are still ongoing and are beingness investigated

May half-dozen, 2022, at 11:30 p.m. ET — We updated our report with the following information:

• Over seven hours after the outage was initially reported, large numbers of players and users are still encountering bug with launching and maintaining Xbox Deject Gaming sessions, launching and playing many digital games, and more
• Xbox Support has not provided a new update in over five hours
• The Xbox Condition page shows that Xbox is "shut to resolving the outcome" in regard to launching digital games, but this label has been present for several hours
• Some players are able to launch and play games similar normal, but many more are still affected by the outage

May 7, 2022, at 3:11 a.thou. ET — An update was provided by Xbox with the following information:

• Over 11 hours after the outage was initially reported, he Xbox Network outage affecting launching and maintaining Xbox Deject Gaming sessions, and launching and playing digital games should exist resolved

While the Xbox Network does appear to be back online, and the majority of users are able to admission the service'south features without any difficulty, a minor subset of users are even so encountering the aforementioned issues with launching and playing digital games. Fortunately, the Xbox community has discovered potential manual fixes that appear to articulate up any lingering bug. If y'all're still experiencing difficulty attempting to playing your games, follow the below steps.

1. Fully restart your home internet by unplugging your router, counting 10 seconds, and plugging it dorsum in.
2. On your Xbox, navigate to the Settings app.
3. In the Settings app, navigate to the "System" tab.
4. On the "Arrangement" tab of Settings, navigate to and open the "Storage devices" page.
5. On the "Storage devices" page, select the "Clear local saved games" option in the upper left-hand corner.
6. After you select the "Clear local saved games" option, y'all'll need to confirm your choice past selecting the "Yes" button.Note: This volition delete all salve data for games on your console, but will not delete data stored in the cloud. The side by side time you lot open your games, they will automatically sync all the save data from the deject.
7. After you ostend your choice, your Xbox will restart.

If you're still experiencing issues fifty-fifty later on attempting this fix, y'all may consider factory resetting your console. This is a terminal resort option, only you're able to exercise so without removing any of your games and apps. Simply ensure that you know all of your Microsoft Account login information, and be prepared to wait for the process to terminate. Equally a concluding resort to fixing lingering Xbox Network faults, follow the below steps.

1. On your Xbox, navigate to the Settings app.
2. In the Settings app, navigate to the "General" tab.
3. On the "Full general" tab of the Settings app, navigate to and open the "Network settings" folio.
4. On the "Network settings" folio of Settings, select the "Get offline" button most the summit of the right-hand column.Note: This volition take your panel completely offline without disconnecting your home network. Your console will automatically go dorsum online after the mill reset.
5. Later your console is offline, navigate back to the Settings app.
6. In the Settings app, navigate to the "Organisation" tab.
7. On the "System" tab of Settings, navigate to and open up the "Panel info" page.
8. On the "Panel info" page, select the "Reset panel" option on the left-hand side of the screen.
9. In the "Residuum your panel?" menu, select the "Residual and keep my games & apps" pick in the heart of the choices.Note: This selection will completely reset and restore your entire Xbox panel, with the exception of your games and apps. You'll need to fix your console again, including setting upward your network, logging into your Microsoft Account, and more than.

May seven, 2022, at 3:58 p.g. ET — An update was provided by Xbox with the following data:

• Less than 12 hours afterwards the initial major Xbox Network outage was reported as resolved, users began reporting renewed issues in the aforementioned area
• Xbox Support has labeled the bug as "Limited," indicating the problems are on a smaller scale and are affecting fewer players than the earlier outage
• Yet, many players are left with the same limitations, with the renewed Xbox Network outage affecting making and managing Microsoft Store purchases, launching and maintaining Xbox Cloud Gaming sessions, and launching and playing digital games
• The Xbox team is actively investigating the new reports and working on further improvements to the system

May vii, 2022, at 5:34 p.thousand. ET — An update was provided by Xbox with the post-obit data:

• The Xbox Network outage has however to improve in a meaningful capacity, with many players standing to experience issues
• The Xbox squad is continuing to investigate causes and potential solutions

Xbox Support has noted that users experiencing problems may notice an improvement after restarting their Xbox console. To restart your Xbox console, follow the below steps:

1. Printing and concord the Xbox power push button for 10 seconds.
2. Release the Xbox ability button and wait for thirty seconds.
3. Press the Xbox power push button once to plough your Xbox back on
4. Look for your Xbox to kicking up, and then test to see whether your Xbox Network experience has improved

May vii, 2022, at 11:19 p.m. ET — An update was provided by Xbox with the post-obit data:

• The Xbox Network outage may be improving for some players, but many are still affected with issues purchasing, launching, and playing games, and with launching and maintaining Xbox Cloud Gaming sessions
• Xbox Back up one time again suggests that rebooting your Xbox panel (steps are listed above) may improve the situation
• The Xbox team is continuing to work on a full resolution to the outage

May eight, 2022, at 1:30 a.thou. ET — An update was provided by Xbox with the following information:

• The Xbox Network outage should be resolved, with all players able to brand and manage purchases, launch and maintain Xbox Cloud Gaming sessions, and launch and play digital games

Despite this written report, some players are yet reporting encountering the same issues every bit earlier. In these cases, we suggest post-obit all of the workarounds detailed in the article higher up, starting with rebooting your console, then clearing your local game saves, and then, finally, factory resetting your console (if all else fails). Most players should be able to play games similar normal. We'll update this space should the Xbox Network get down over again, or if Xbox Back up provides any further updates.

What is the Xbox Network (Xbox Live)?

Source: Windows Cardinal (Prototype credit: Source: Windows Key)

Xbox Network, previously branded as Xbox Live, refers to the backend infrastructure that powers all online services and features for the entire Xbox ecosystem across consoles, PC, mobile devices, and beyond. It is the spine of Xbox, powered by Microsoft technologies; whatever issues with the Xbox Network can exist far-reaching for users and players.

The Xbox Network is an umbrella term that refers to a ton of Xbox-related online services and features, including:

• Game and gaming features, including cloud saves, Achievements, astern-compatible games, digital games, game updates and downloads, and more
• Xbox Account features, including profile creation and management, signing in, account settings and customization, Xbox Avatars, Microsoft Rewards integration, and more
• Xbox online safety features, including Xbox Family settings and management
• Online multiplayer and multiplayer features, including Xbox Live Gold, cross-platform features, and more
• Xbox social features, including Parties, Party Chat, game invites, friends, Clubs, messages, Activeness Feeds, stats and leaderboards, and more than
• Microsoft Store features on Xbox, including purchasing, downloading, and managing games, DLC and add-ons, in-game purchases, apps, movies and TV shows, hardware and accessories, and more
• Subscription features, including purchasing and managing Xbox Game Pass, Xbox Game Pass Ultimate, Xbox Game Laissez passer Ultimate Perks, Xbox Alive Gilded Xbox Games with Gold, EA Play, and more than
• Sharing features, including uploading, and sharing game clips and screenshots, streaming gameplay, and more
• Console functions and features, including console updates and downloads, networking features, remote features, phonation commands, and more than
• Online Xbox services, including the official Xbox website, forums, and more
• Xbox mobile and PC apps, including the Xbox app, Xbox Game Pass app, Xbox Console Companion app, and more than
• Xbox Cloud Gaming, remote play, and other deject-enabled features

Whatever of these services, and more, tin be potentially affected by Xbox Network outages and issues. The vast majority of the time, everything listed above works as intended without abnormal problems or flaws, but occasionally outages can wipe out Xbox Network services and leave users without access to those features. Mutual outages ofttimes touch online multiplayer, Xbox Account features, and the Microsoft Store on Xbox.

Why practice outages occur with the Xbox Network?

Source: Matt Brown | Windows Central (Image credit: Source: Matt Brown | Windows Key)

The Xbox Network is Microsoft's cohesive online platform supporting the weight of millions of users across Xbox, PC, and mobile platforms, and is an integral facet of everything you do online in the Xbox ecosystem. Despite a reputation for reliability, the Xbox Network does occasionally experience outages, preventing endless users from access numerous services and features, and fifty-fifty their favorite Xbox games.

Microsoft seldom reveals technical details when the Xbox Network goes down, instead preferring to provide regular updates, and attempting to resolve the outage in a timely way before swiftly moving forward. There are endless potential reasons for an Xbox Network outage, such as abnormally high surges in traffic or malicious distributed denial-of-service (DDoS) attacks, but to proper noun two. While the ultimate cause ofttimes remains unclear, the gargantuan online infrastructure can still feel a plethora of bug from fourth dimension to time.

The Xbox Network is mostly known for its day-to-24-hour interval stability, and outages typically don't last too long. Whatever downtime can be extremely frustrating for users, so Microsoft attempts to get everything upwards and running like normal every bit quickly as possible. Outages should be seldom, and shouldn't take any lasting effect on your Xbox, your online security, or your overall experience.

How tin I set up problems with the Xbox Network?

Source: Matt Brown | Windows Cardinal (Paradigm credit: Source: Matt Brown | Windows Central)

The majority of the fourth dimension, a true Xbox Network outage won't be able to exist satisfactorily resolved past anything you lot can practice, but you may be able to improve the situation or become back online quicker than you'd otherwise would. The internet and online connectivity are complicated, with countless possible causes affecting your experience, meaning the mistake may not lie entirely on Xbox's terminate.

If your home network or Xbox settings are negatively impacting your online experience, there may be ways to improve it. If an Xbox Network outage is completely locking you out, you may still exist able to become by with an offline Xbox, if you know what to do or how to prepare. We've detailed all of this and much more in our full guide to online connectivity and networking on Xbox.

Your commencement step is troubleshooting and testing your connection. Using Xbox's built-in tools, yous can test your network and multiplayer connections, and find your network speed and statistics. This information can help y'all detect whether the issues prevarication solely with the Xbox Network and Microsoft, or whether at that place are improvements that tin can exist made to your dwelling network (the tools will identify any issues and tin even provide troubleshooting tips).

If you've exhausted all the solutions listed in our Xbox networking guide, or have ascertained that the issues are, in fact, entirely due to an Xbox Network outage, you may accept to resign yourself to using your Xbox console offline. Xbox consoles plainly role far better when connected to the internet, but they may not exist completely useless when taken offline. You tin even manually have your Xbox offline if you want, which is oft done to preserve data.

When the Xbox Network is down and your Xbox is offline, y'all may lose many or all of the features listed above, and can even lose access to streaming apps and services like Netflix, Hulu, Spotify, YouTube, and more. Withal, you should exist able to capture game clips and screenshots, games should continue to track progress toward Achievements (even if the Achievements can't be earned), and play physical games.

If y'all want to go along access to your digital games, ensure that your primary Xbox is gear up every bit your "Home" console in Settings, which will tie all of your digital game licenses to your local hardware. Even when the Xbox Network is down, y'all should still be able to play those games. This may not use to games downloaded through gaming subscriptions similar Xbox Game Pass, and it won't bring back online multiplayer features, but it may leave you with something to laissez passer the time.

Update, May 8, 2022: Updated with the resolution of the continued Xbox Network outage, and tips for players yet affected past issues.

Zachary Boddy is the Minecraft Expert and a News Writer for Windows Central, Android Cardinal, and iMore. They accept been gaming and writing for most of their life, and have been freelancing for Windows Central and its sister sites since 2019, with a focus on Xbox and PC gaming. You tin can detect Zachary on Twitter @BoddyZachary.

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Source: https://www.windowscentral.com/xbox-live-down-now-problems-issues-fix

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